of Revolta Cycling Tours
This privacy policy is intended to inform you about the processing of your personal data when you use the Revolta Cycling Tours website or when you purchase our services.
The controller of your personal data is: Félix Navarro Bo Tax ID (NIF): 52609197D Address: c/ Gustavo Adolfo Bécquer, 66, 43580 Deltebre (Tarragona), Spain Email: hello@revoltacycling.lucusprueba.es Website: www.revoltacyclingtours.com
In this policy, the controller is referred to as “Revolta Cycling Tours” or “Revolta”.
Revolta processes the personal data that you provide directly, or that another person provides on your behalf, in order to organise and manage the services purchased.
The data may come from:
• Forms on the website. • Emails sent to Revolta email addresses.
• Telephone or messaging communications where data are provided to manage a booking.
The categories of data processed are mainly:
• Identification data: name and surname(s), identity card or passport, country of residence.
• Contact details: email address, telephone number, postal address where applicable.
• Data needed to organise the trip: travel dates, group composition, accommodation preferences, cycling level and similar information.
• Billing and payment data: data necessary for issuing invoices and managing payments. Card data, where applicable, are processed via the corresponding payment service provider.
• Data derived from your communications with Revolta.
As a general rule, Revolta does not request special categories of data (for example, health data). Only where it is strictly necessary for the proper provision of the service (such as food allergies or physical limitations relevant to the cycling activity) may you be asked to provide this information, which will be processed in a limited and confidential manner.
If you provide data about other people (for example, other travellers included in the booking), you declare that you are authorised to do so and that you have informed those persons of the processing of their data in accordance with this policy.
Purpose:
To handle enquiries you submit through the website, by email or by other contact channels indicated by Revolta, and to send you the information you request about our services.
Legal basis:
• Taking steps at your request prior to entering into a contract (Article 6.1.b GDPR).
• Your consent, when you voluntarily submit the enquiry (Article 6.1.a GDPR).
Purpose:
• To process and manage bookings and the purchasing of cycling tours.
• To organise and deliver the services included in the trip (accommodation, meals, routes, transfers, logistical support and similar).
• To manage payment collection and billing.
• To deal with incidents, changes and claims related to the trip.
Legal basis:
• Performance of a contract or taking steps at the request of the data subject prior to entering into a contract (Article 6.1.b GDPR).
• Compliance with legal obligations in tax, accounting and tourism regulations that may apply (Article 6.1.c GDPR).
Where the person who makes the booking provides data of other travellers included in the booking, the legal basis is the same (performance of the contract) and Revolta’s legitimate interest in correctly managing the contracted service (Article 6.1.f GDPR).
Purpose:
To send you commercial communications about tours and services of Revolta Cycling Tours that may be of interest to you, by electronic or equivalent means.
Legal basis:
• Your consent, where you have expressly given it (for example, by ticking the corresponding box on a form).
• Revolta’s legitimate interest in maintaining its relationship with its customers, in order to send information about services similar to those you have already purchased, in accordance with Article 21.2 of the Spanish Law on Information Society Services and Electronic Commerce, always providing in each communication a simple and free means for you to object. You may object at any time to your data being processed for commercial purposes, whether the processing is based on consent or on legitimate interest.
Purpose:
To comply with applicable legal obligations and, where appropriate, to handle and defend legal or administrative claims.
Legal basis:
• Compliance with legal obligations (Article 6.1.c GDPR).
• Revolta’s legitimate interest in defending its rights (Article 6.1.f GDPR).
Revolta does not make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you, nor does it carry out profiling that produces such effects.
Your data may be disclosed to the following categories of recipients, only where necessary for the purposes described:
• Tourism service providers related to the booked tours: accommodation providers, restaurants, transport companies, bicycle rental companies and other providers involved in organising the trip.
• Financial institutions and payment gateways, for managing payments.
• Tax and accounting advisors, for managing legal obligations.
• Technology service providers, such as web hosting, email or other management tools used by Revolta, acting as data processors.
• Public authorities and courts, where there is a legal obligation or where it is necessary for dealing with administrative or judicial proceedings.
With all providers acting as data processors, Revolta will enter into the corresponding data processing agreements, in accordance with the requirements of the General Data Protection Regulation.
Revolta endeavours to ensure that the providers who process personal data on its behalf are located in the European Union or the European Economic Area. If, in order to provide certain services, it becomes necessary to use providers located outside the European Economic Area and this involves an international transfer of data, the appropriate safeguards provided for in the legislation will be adopted (for example, adequacy decisions of the European Commission or standard contractual clauses). You may request additional information about international data transfers and the safeguards applied by contacting hello@revoltacycling.lucusprueba.es.
Data will be kept for the time strictly necessary to fulfil the purposes for which they were collected and, in any case, for the following periods:
• Enquiries and requests for information: they will be kept as long as they are necessary to handle your request and for a reasonable period after the last related communication, unless you request their erasure earlier.
• Customer and traveller data: they will be kept for the duration of the contractual relationship and, thereafter, for the limitation periods applicable to the fulfilment of legal obligations and the handling of potential liabilities (generally, up to 6 years in commercial and tax matters).
• Data processed for commercial purposes: they will be kept as long as you do not withdraw your consent or object to the processing and there is a mutual interest in maintaining commercial communications. Once the periods indicated above have expired, the data will be kept blocked for the legally established limitation periods and, after those periods end, will be securely erased.
In the website forms and during the contracting process, it will be indicated, where applicable, which data fields are mandatory. If you do not provide the data identified as mandatory, Revolta will not be able to handle your request or enter into the relevant services contract. Providing any other data is voluntary, although not providing certain information may limit Revolta’s ability to adapt the trip to your characteristics or preferences.
You may exercise the following rights at any time in relation to the processing of your personal data:
• Right of access: to obtain confirmation as to whether or not Revolta is processing your personal data and, where so, to access them.
• Right to rectification: to request the correction of inaccurate or incomplete data.
• Right to erasure: to request the deletion of your data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
• Right to restriction of processing: to request the restriction of the processing of your data in certain circumstances.
• Right to object: to object to the processing of your data on grounds relating to your particular situation, especially in the case of processing based on legitimate interest or for commercial purposes.
• Right to data portability: to receive the personal data you have provided to Revolta in a structured, commonly used and machine-readable format, and to transmit those data to another controller where the processing is based on consent or on a contract and is carried out by automated means.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal. To exercise your rights, you may contact:
• Email: hello@revoltacycling.lucusprueba.es
• Postal mail: at the address indicated in section 1.
In your request, you must clearly state which right you wish to exercise. Revolta may request the information necessary to verify your identity, where appropriate. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that your data protection rights have been infringed.
Revolta’s services are intended exclusively for persons over 18 years of age. Revolta does not knowingly collect data from persons under 18. If it becomes aware that it has received personal data of a minor under 18, it will proceed to delete such data diligently.
The Revolta website may use cookies or other data storage and retrieval devices. Detailed information on the use of cookies is provided in the Cookie Policy, which we recommend you read.
Revolta may amend this privacy policy to adapt it to legislative changes or to changes in the way your personal data are processed. The current version will always be the one published on the website at any given time.
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